A Windows Server 2012 R2 system experiences issues with newly transferred user profiles. Users cannot access the control panel, right-click menu options (e.g., clock settings), or change file type associations. The problem consistently occurs with transferred profiles, but not with newly created accounts.
Event logs show Application Errors (Event ID 1000) related to Explorer.EXE and twinui.appcore.dll. Specific error code: 0x80270233.
The administrator ran dism.exe /online /cleanup-image /scanhealth, which revealed no errors. Deleting the problematic user profile and recreating it does not resolve the issue.
The issue is likely related to profile corruption or incomplete transfer of user settings during the manual AD migration process.
I am running Windows Server 2012 R2 Standard inside VMware since summer 2016. The machine services roughly 25 users. It runs Office 2016 as well as a few smaller apps. Every day over the past week I transferred a few users from other hosts to this new machine. I did so manually, moving them to a new container in AD and logging them on to perform last configuration steps.
Today in the middle of moving a certain user, I noticed that I could not access control panel from this user anymore. I also cannot right-click the clock and select "settings". I can, but no window appears. I cannot change file type associations, like have Acrobat Reader be the default application for PDF, for example.
I see these events in event log (translated from German - wording might be off):
Event log name: Application Source: Application Error Date: 17.01.2017 19:09:49 Event-ID: 1000 Task category:(100) Level: Error Key words:classic User: not applicable Computer: Terminal.domain.local Description: Name of faulty appication: Explorer.EXE, Version: 6.3.9600.18231, time stamp: 0x56b8c9f1 Name of faulty module: twinui.appcore.dll, Version: 6.3.9600.18423, time stamp: 0x5793b4e5 Exception code: 0x80270233 Error offset: 0x000000000008c5fb ID of offending process: 0x2638 Starting time of faulty application: 0x01d270ece31d371a Path of faulty application: C:\Windows\Explorer.EXE Path of faulty module: C:\Windows\System32\twinui.appcore.dll Report-ID: 225299c0-dce0-11e6-80cd-000c29aeead0
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2017-01-17T18:09:49.000000000Z" /> <EventRecordID>118583</EventRecordID> <Channel>Application</Channel> <Computer>Terminal.domain.local</Computer> <Security /> </System> <EventData> <Data>Explorer.EXE</Data> <Data>6.3.9600.18231</Data> <Data>56b8c9f1</Data> <Data>twinui.appcore.dll</Data> <Data>6.3.9600.18423</Data> <Data>5793b4e5</Data> <Data>80270233</Data> <Data>000000000008c5fb</Data> <Data>2638</Data> <Data>01d270ece31d371a</Data> <Data>C:\Windows\Explorer.EXE</Data> <Data>C:\Windows\System32\twinui.appcore.dll</Data> <Data>225299c0-dce0-11e6-80cd-000c29aeead0</Data> <Data> </Data> <Data> </Data> </EventData> </Event>
I ran dism.exe /online /cleanup-image /scanhealth No result - no errors found.
Just noticing: If I add a new user "John Doe", this issue does not occur. But if I delete the previous user, delete his profile under "extended system settings" -> profiles and log in again to try over, it happens every time. Also with the test user name that I used previously.
Any idea?
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