Sorry to see you go | Grammarly
Key Points
Grammarly seeks user feedback regarding the uninstallation of their browser extension. A Grammarly engineer directly addresses users, requesting their reasons for uninstalling the product. The feedback is intended to help improve the software and make it more useful.
Main Argument
The main argument is a request for user feedback to improve the Grammarly browser extension.
Crucial Details
- The feedback is directly requested from former users.
- The purpose of the feedback is to improve the product.
- A Grammarly engineer personally reaches out to solicit user input.
Hi,
I’m Mike, one of Grammarly’s engineers. My team works hard to build features that can help anyone, anywhere communicate clearly and effectively.
We know our writing assistant isn’t perfect, but we’re committed to making it the best it can possibly be for you. Can you help us by letting us know why you uninstalled the Grammarly browser extension?
We use your feedback to understand how we can make our product better and more useful. We’re committed to improving it, and we hope to see you again in the future.
Software Engineer
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