The Spanish government's communication strategy during the widespread power outage was criticized for being delayed, insufficient, and contradictory. The Prime Minister's first address came five and a half hours after the outage began, without questions, and his statements contradicted those of Red Eléctrica.
While the Prime Minister's address was late, other official bodies like the DGT, Aena, Metro de Madrid, and EMT provided updates on their social media accounts. However, the overall information was deemed inadequate.
Red Eléctrica's information was also judged insufficient. While initially estimating restoration in six to ten hours, they later contradicted the government's position on a cyberattack. The President couldn't specify what measures would prevent future occurrences.
Experts highlighted the importance of timely and transparent communication, criticizing the lack of alternative communication strategies during the blackout. They noted the inconsistent messaging between various government voices, creating further confusion.