The article discusses the case of Terry Walters, a victim of the Post Office Horizon scandal, who died before receiving full compensation. His widow, Janet, received an offer days after his death, prompting her to publicly share their story and criticize the slow pace of compensation payments.
The scandal led Terry and Janet to sell their home and live in rented accommodation. Janet believes that timely compensation could have significantly improved their quality of life.
The Department for Business and Trade states that it has doubled redress payments and that 89% of GLO claimants receive offers within 40 days of submitting a full claim application. Over half of eligible claimants have settled their claim, and around £698m has been paid to over 4,400 claimants.