Ryanair passengers are clearly suffering from a mass delusion about the size of their bags – The Irish Times

Ryanair's Baggage Policy Controversy

This article from The Irish Times discusses the ongoing controversy surrounding Ryanair's carry-on baggage policy. Numerous passengers have reported being charged €75 for bags deemed too large, even if they seemed to fit within the airline's specified dimensions. Ryanair denies any policy change, attributing the complaints to passenger misinformation.

Passenger Complaints and Ryanair's Response

The Irish Times received around 200 emails and social media messages from disgruntled passengers. Ryanair's response was dismissive, claiming passengers are misinformed. The airline maintains that if a bag fits the stated dimensions, there is no charge; otherwise, a fee is applied. However, the airline admits that enforcement isn't always consistent.

Analysis of the Situation

The article suggests that Ryanair might have tightened its enforcement, although the airline denies this. The author speculates that this stricter approach could be a tactic to increase revenue or modify passenger behavior regarding baggage size. The article highlights the long-standing “arms race” between Ryanair and passengers over baggage, reflecting the airline's history of cost-cutting measures.

Potential Reasons for the Apparent Change

• Increased revenue generation from baggage fees
• Addressing the issue of overcrowded overhead bins and slower boarding/disembarkation times
• Modifying passenger behavior towards adhering to baggage size regulations

Ultimately, the article concludes that although passengers feel the policy has changed, Ryanair maintains there has been no official alteration.